IMPORTANT NOTICE: Effective 8/11/23, we changed our payment processor for your utilities. We transitioned to provide you a significantly better customer service experience (and give you new tools to see the details of your bill). Click here for important instructions for logging in the first time.
but being heard and having
the experience be easier,
more convenient and getting
friendly support when
MUSIC TO OUR EARS.
what amazing support looks like…
When you need help, you’ve got a friend in the business who’s just a phone call, text or chat away. Our professional support team is, in a word, superlative! Guided by our motto, “be the reason someone smiles today!”, we ensure your experience reflects the highest standards of customer care.
Click the video to watch our Sub-Metering overview video.
OWN OR MANAGE Multi-family PROPERTIES?
let us give your tenants the best possible billing experience, while helping you be more efficient… need wording here.
"I've been an Invoice America customer for about three years now; the apartment complex I chose use them instead of billing directly through the local utility company. Setting up the auto-pay in the beginning was incredibly easy.”
"Calvin in customer service was great and pleasant to work with. He was able assist me in getting my account setup on auto draft and solving an issue I was experiencing. If we had plenty more people in customer service like Calvin who's willing to go the extra mile in assisting the customer with their needs, the customer industry will be great."
"Clyde was very upfront and direct with the information. He was also very respectful and professional. I found him to be pleasant in discussing and resolving my issue. He also assisted me in making sure my auto payments are never late or that my account avoids late fees."
"Dealing with Invoice America for utilities during my stay in Omaha was problem-free; from easy set-up of automated monthly billing (while still receiving hardcopy invoices for my records) to just as easy cancellation of service once I'd moved out."
"Calvin helped me today with all of my billing questions! Was very thorough in explaining what was owed and the options for auto pay. I appreciated his help in giving me all the information that I needed in figuring out what my account balance and why it was the amount it was. Thanks!"